Help center
Pacer(s) Support
Support for accounts, safety, privacy, and app access
Email the Pacer(s) team and include the email address associated with your account, a short description of the issue, and your app version when available. Never email your password.
General support
For login issues, account questions, profile or workout problems, feedback, and technical help:
Contact:
pacer.mobile.support@gmail.com
Operator: Eldorado Labs Limited Company
Report a user or content
In Pacer(s), open the three-dot menu on a profile, workout, or message and choose Report. Select the reason and submit any useful context. You can also block the account from the profile or conversation. Blocking prevents that person from viewing your profile, messaging you, or joining your workouts.
Immediate danger
Pacer(s) is not an emergency service. If someone is in immediate danger, contact local emergency services first, move to a safe location, and then report the issue in Pacer(s).
Delete your account
Open Pacer(s) and go to Profile → Delete Account. Review the warning, type DELETE, and confirm. This permanently removes the account and account-owned user data, subject to limited safety, fraud-prevention, deletion-audit, and legal retention described in the Privacy Policy.
If you cannot access the app, email support from the address associated with your account. We will verify the request before acting.
Privacy requests
To request access, correction, or deletion of information, email support with the subject “Pacer(s) Privacy Request.”